Terms & Conditions
1.Magcosmet.pl Online Store is owned by Małgorzata Lisik Magcosmet, 37-700 Przemyśl, ul. Wybrzeże Jana Pawła II 36/28, NIP 622-239-79-23, NIP UE PL6222397923, REGON 181019329 which has been entered into the Central Registration and Information about Economic Activity.
2. Orders can be submitted 24 hours a day throughout the year. The orders will be processed and dispatched from Monday to Friday, during business hours, i.e. 9:00 -18:00.
3. Purchase Orders placed on business days, after 15:00, as well as on Saturdays, Sundays, and during holidays will be processed and dispatched during the following business day.
4. To make a purchase at magcosmet.pl you do not have to open your own account, yet it is recommended. On the other hand you must provide an active telephone number or e-mail address for verification of your purchase order.
5. Each purchase order will be confirmed via e-mail.
6. If there are any doubts related to the validity of a specific purchase order, the store personnel shall verify and may cancel such order. Customer will be notified about such decision.
7. Customer may change, modify or cancel an order, which has been placed and confirmed, by sending relevant information to: firstname.lastname@example.org, however only as long as it has not been dispatched. This provision is not applicable to orders which have already been shipped and completed.
8. Information displayed on the website of the store does not constitute an offer as defined by the Civil Code.
9. The ordered goods shall be delivered by Poczta Polska (Polish Post).
10. Costs of shipping from 7 EUR, pre-paid only.
11. The promotion "free shipping for orders over 280.00 PLN" is related to the value of ordered goods excluding shipment fee, and is applicable only for shipments in the territory of Poland.
12. Prices specified in magcosmet.pl online shop are expressed in Euro (EUR) and include VAT (gross prices). For customers from other countries the prices can be displayed in other currencies.
13. Each shipment contains proof of purchase in the form of receipt, unless the Customer has marked the "invoice" option in the form received after the purchase.
14. If "wire transfer" is selected as payment method, the goods are dispatched once the full amount due for the ordered goods has been credited to our bank account.
15. Pursuant the Act dated 30 May 2014 about consumer rights, the Customer may withdraw from the purchase without giving reasons, by way of an appropriate written statement, within the period of 14 days from the date he or she received the product.
16. Template of such statement can be downloaded here, printed and filled in. If the Customer withdraws from the contract, he/she shall send back, at his/her cost, the Products in their original packaging, with completed statement and original proof of purchase (fiscal receipt/invoice). Returned goods shall not have any marks showing they have been used, and they will not be damaged in any way; this is also applicable to packaging.
17. Money for the returned product shall be transferred to the bank account specified by the Customer in his/her statement within 7 business days from the date the returned product has been received. Costs of return shipment are non-refundable.
18. If the products you received were damaged, defective or the delivery was of an incorrect quantity, please report this to us using the complaint application form within 10 working days of delivery of the products (download here).The complaint will be considered and sent back in 14 days from the date of receiving the products.The basis of accepting the complaint is the evidence of the purchase in our shop
19. All trade names, product names, company names and logos displayed at www.magcosmet.pl are a sole property of their owners and are used exclusively for the purposes of identification. These trademarks may be subject to proprietary rights. All materials, descriptions, and images displayed on the website of the store are used for information only.
By using services on offer at magcosmet.pl Customers accept the Rules contained herein.
Please, provide Order Number as transaction reference.
Małgorzata Lisik Magcosmet
Ul. Wybrzeże Jana Pawła II 36/28
65 1050 1546 1000 0091 3923 3770
For international transfers:
ING BANK ŚLĄSKI
PL 65 1050 1546 1000 0091 3923 3770
SWIFT CODE:ING BPLPW
Note: For international transfers, please remember that costs of intermediary banks are covered by the Customer (therefore, such option should be selected for the transfer), otherwise we will not receive the entire amount of the transfer and will not be able to ship the goods.